Returns & Refunds Policy

1. No Returns or Refunds Policy

Indus Safety Solutions follows a strict no returns and no refunds policy on all products and services.

All sales are considered final once an order is confirmed, processed, or delivered. This policy applies to, but is not limited to:

• Industrial safety equipment

• Personal protective equipment (PPE)

• Fire safety products

• Bulk, customized, or made-to-order items

• Services, inspections, installations, and consultancy

2. Reason for Policy

Due to the nature of our business, including:

• Bulk and industrial-grade products

• Safety-critical equipment

• Compliance and usage standards

• Risk of misuse, contamination, or tampering

Indus Safety Solutions does not accept returns or issue refunds after purchase.

3. Product Inspection and Acceptance

Customers are advised to:

• Carefully review product specifications before ordering

• Inspect products at the time of delivery

• Verify quantities and condition upon receipt

Any visible issues must be reported immediately at the time of delivery. Once products are accepted or used, no claims will be entertained.

4. Exceptions

Refunds or replacements may only be considered in the following limited cases:

• Incorrect product supplied by Indus Safety Solutions

• Product damaged during transit and reported at delivery

Any exception is subject to internal verification and management approval. No cash refunds will be issued.

5. Contact for Order Issues

For delivery or order-related concerns, contact:

Indus Safety Solutions
Website: https://indussafety.com/
Email: info@indussafety.com